We track all of our shipments, domestic and international. We use USPS (US Postal Service) for most shipments, unless otherwise requested. We do not make money off of shipping. Your shipping costs will be very close to the actual costs of shipping. Packaging and handling fees may apply from time to time. If so, we will let you know.
Returns & Exchanges
Terms, Conditions and Shipping
Terms and Conditions
We accept payment by VISA, MasterCard, Discover Credit Cards. We also accept payment by Money Order and personal or business check, however, checks must clear our bank before shipment is sent. Expect this process to take 5 to 7 business days. We do not accept American Express cards. For credit card purchases our minimum order is $25.00 which does not include shipping.
Please call (800) 450-2228 or submit your phone number on order form for credit card purchases.
Your shipping address and billing address must be the same in order for us to accept your credit card.
INTERNATIONAL ORDERS
We accept Western Union or MoneyGram ONLY for international payments. International buyers please do not ask us to ship as gifts. We ship as merchandise only. We pack and ship with security in mind. International shipping is expensive. We will email you the costs once you place your order.
Shipping Charges
We track all of our shipments, domestic and international. We use USPS (US Postal Service) for most shipments, unless otherwise requested. We do not make money off of shipping. Your shipping costs will be very close to the actual costs of shipping. Packaging and handling fees may apply from time to time. If so, we will let you know.
PRODUCT RETURNS
This product must be stored in a cool, dry place. It must not be exposed to excessive heat or direct sunlight. If we accept an order for return we will inspect it for exposure to these conditions. We do not accept returns of orders that are over 30 days old.
For health reasons we do not accept returns on bath and beauty items.
No products are accepted as returns without prior authorization.
If we agree to accept a product return it must be returned unopened, untampered with, and the original seal must be intact. We will send you a full refund less shipping and handling fees and a $5.00 return processing fee within 30 days of the order being placed. If the product returned is broken, opened or unsellable we reserve the right to deduct up to 75% from your refund depending on the condition of the returned merchandise.
If we make a mistake in shipping the wrong product or damaged merchandise we will do our best to remedy the situation in a fair and equitable manner (fair and equitable to both parties).
We always attempt to treat our customers as we would like to be treated. Customer service is very important to us. We will try to make your buying experience as pleasant as possible
Other Policies
Terms, Conditions and Shipping
Terms and Conditions
We accept payment by VISA, MasterCard and Discover Credit Cards. We also accept payment by Money Order and personal or business check, however, checks must clear our bank before shipment is sent. Expect this process to take 5 to 7 business days. We do not accept American Express cards. For credit card purchases our minimum order is $25.00 which does not include shipping.
Please call (800) 450-2228 or submit your phone number on order form for credit card purchases.
Your shipping address and billing address must be the same in order for us to accept your credit card.
INTERNATIONAL ORDERS
We Western Union or MoneyGram ONLY for international payments. International buyers please do not ask us to ship as gifts. We ship as merchandise only. We pack and ship with security in mind. International shipping is expensive. We will email you the costs once you place your order.
Shipping Charges
We track all of our shipments, domestic and international. We use USPS (US Postal Service) for most shipments, unless otherwise requested. We do not make money off of shipping. Your shipping costs will be very close to the actual costs of shipping. Packaging and handling fees may apply from time to time. If so, we will let you know.
PRODUCT RETURNS
For health reasons we do not accept returns on bath and beauty items.
No products are accepted as returns without prior authorization.
If we agree to accept a product return it must be returned unopened, untampered with, and the original seal must be intact. We will send you a full refund less shipping and handling fees and a $5.00 return processing fee.
If the product returned is broken, opened or unsellable we reserve the right to deduct up to 50% from your refund.
If we make a mistake in shipping the wrong product or damaged merchandise we will do our best to remedy the situation in a fair and equitable manner (fair and equitable to both parties).
We always attempt to treat our customers as we would like to be treated. Customer service is very important to us. We will try to make your buying experience as pleasant as possible
LEGAL CONTENT
Eliman Products, Inc. d/ba/ AAA SheaButter is located in the United States of America, headquartered and incorporated within the State of Georgia since April 2004.
The company logo is a registered Trademark with the U.S. Paten & Trademark Office (USPTO). All graphics, photos and other images are legally owned by the company. Textual context along with graphics used within this website are protected under U.S. Copyright laws.
This site may not be reproduced without the express written permission from Eliman Corporation. Any unauthorized duplication of images and/or content, or the alteration of this site, will not be tolerated.
Violators will be subject to legal recourse in United States federal court for civil and criminal damages. Court determined violators agree to pay legal fees for both named parties.
